Real Time Shipping

  1. General

  2. Configuration

  3. Checkout Page

  4. Order List Screen

  5. Order Detail Screen

  6. Order Edit Screen

  7. NEW Ship/Fulfillment Screen

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General

  • Real-time shipping requires an EasyPost account (which is free) Get an account now
  • Stores with physical/shippable subscription products are not able to use real-time shipping at this time
  • Using real-time shipping while your store is in test mode can be pretty slow sometimes because the test API for EasyPost is anywhere from 1/2 to 1/10 the speed of their production API

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Configuration

  • EasyPost is free to sign up for and use, the only cost comes when you want to buy labels which are 5 cents each. Get an account now
  • EasyPost has separate test and live secret API keys
  • Only the secret keys are required for Cart66 at the moment
  • Cart66 automatically chooses whether to use the test or live keys based on the current mode of the store
  • From Address is required and is configured when you enable real-time shipping
  • Currently supported carriers are UPS, FedEx and USPS
  • Any combination of carrier/shipping methods may be configured for real-time shipping
  • Currently there is no way to re-order the shipping methods, they are grouped and shown in order by UPS, FedEx and USPS respectively
  • Rates can be tweaked by amount or percentage, positive or negative
  • Switching away from real-time shipping back to flat rates or free mode does NOT delete your real-time shipping configuration, you can switch back to real-time later and everything will still be intact

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Checkout Page

  • Real-time rates calculated on the checkout page are based on everything going into one box
  • If an error occurs while calculating rates with EasyPost an error message is shown, Cart66 admin will be notified about the error
  • If the shipping address is not valid for some reason it will show a message saying they are unable to ship to that address

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Order List Screen

  • A Live Order is one that was placed while the store was in live mode, meaning a gateway other than our internal "Test" gateway was used to process the order
  • Order list screen now shows a column for shipping status
  • Shipping status shows a "-" for orders that do NOT contain any shippable products
  • New tab called Awaiting Shipment is now available which shows all live and test orders that contain shippable products but have not yet been marked as shipped

Order Detail Screen

  • There is new button on order detail page at the top and in the shipping area below called Ship which takes you to a new fulfillment screen
  • Ship button only shows for orders containing shippable products
  • Once fulfillment has been completed, the Ship button goes away, never to return, it can only be done once
  • After order is fulfilled, the shipping labels are shown in the shipping area along with buttons for tracking and printing the label
  • Track button opens a new tab for the tracking page on the carrier's website
  • Clicking one of the shipping label thumbnails opens up the label image by itself in the browser
  • Send Tracking To Customer button is made available after fulfillment which sends an email to the customer containing the tracking information/links

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Order Edit Screen

  • A new Shipping toggle is available at the bottom to manually mark an order as shipped or not
  • This toggle can be used for flat rate shipping in addition to real-time shipping
  • If you choose not to mark as shipped on the new ship screen when purchasing labels, you can come here to manually mark it as shipped at a later time

NEW Ship/Fulfillment Screen

  • Boxes are configured on this screen with dimensions and weight
  • Dimensions have to be in inches and the weight unit is based on the store setting, either lb or kg
  • No limit on the number of boxes
  • The more boxes you add, the longer the fulfillment process will take after clicking Ship It
  • Optionally send tracking information to customer right after clicking Ship It
  • Custom message can be configured for this tracking email which is shown at the top of the email
  • Optionally marked as shipped right after clicking Ship It
  • IMPORTANT: Clicking Ship It immediately purchases shipping labels using your EasyPost account, 1 label for each box you configured, this is a ONE TIME deal, you can't do it again

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